Job Title: Automation QA Tester

Department: Intelligent Automation

Location: Grand Rapids, MI (4 Days Onsite, 1 Day Remote)

Job Overview:

We are seeking a dedicated Automation QA Tester to join our Intelligent Automation team. As we expand the scope and complexity of our automation initiatives, maintaining the highest standards of quality and reliability is crucial. This role will be instrumental in ensuring comprehensive test coverage, identifying defects early, standardizing testing processes, and ultimately safeguarding the seamless experience of our premium-paying customers.

Key Responsibilities:
• Test Planning and Strategy:
• Develop and maintain comprehensive test plans, test cases, and test scripts for automation solutions, ensuring maximum coverage across all scenarios.
• Collaborate with developers and business analysts to understand automation requirements and design effective testing strategies.
• Test Execution and Defect Management:
• Conduct functional, integration, regression, and end-to-end testing of automation workflows.
• Identify, document, and track defects to closure, ensuring timely resolution and minimal disruption in production.
• Perform root cause analysis on defects to improve test coverage and prevent recurrence.
• Automation and Efficiency:
• Implement and maintain automated testing frameworks to improve testing efficiency and consistency.
• Continuously optimize and update automated tests to support changes in automation solutions.
• Quality Assurance and Process Improvement:
• Standardize testing processes and best practices to enhance reliability and scalability.
• Collaborate with cross-functional teams to provide QA oversight for platform automations, ensuring high-quality experiences for customer-facing processes.
• Collaboration and Communication:
• Work closely with developers, business analysts, and other stakeholders to align testing efforts with business goals.
• Communicate testing results, defect analysis, and quality metrics to project teams and management.

Qualifications:
• Education and Experience:
• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• 3+ years of experience in QA testing, preferably in automation testing.
• Experience with RPA (Robotic Process Automation) testing or working in an automation-focused environment.
• Skills and Competencies:
• Strong understanding of software development life cycle (SDLC) and testing methodologies (e.g., Agile, Waterfall).
• Excellent analytical and problem-solving skills with a keen eye for detail.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• Preferred Qualifications:
• Knowledge of CI/CD pipelines and integration of automated tests.
• Experience with automation testing tools (e.g., Selenium, TestComplete, UFT, or similar).

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Work is done in a temperature-controlled, non-smoking office.
• Workstations are cubicles with moderately high sides.
• The noise level in the work environment is usually moderate.

Together with our Agency Partners, Acrisure is reshaping the insurance industry. Be a part of that evolution and join the Acrisure community, either as part of our Home Office support teams or within one of our Agency Partners. Visit our website to see available job openings in insurance, accounting, account management, and more. https://acrisure.com/about-acrisure/careers/

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Acrisure’s Human Resources Talent Department.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.