• *Welcome to Safelite**

We're a company that's passionate about delivering exceptional customer experiences and building a fulfilling career for our employees. As a Customer Advocate, you'll play a critical role in achieving this goal.
• *What You'll Get**

You'll receive competitive weekly base pay starting at $22/hour, along with a benefits package valued at over $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs, and a commitment to work/life balance through our paid time off (PTO) programs and company holidays.
• *What You'll Do**

As a Customer Advocate, you'll be responsible for:
• Welcome in-shop customers and resolve customer concerns quickly and efficiently without breaking a sweat
• Manage incoming calls, emails, and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale, and same-day reschedules/cancellations
• Confirm and complete work order information, including insurance verification, additional parts, and missing information
• Review orders from the national contact center and manage dealer part orders and special accounts
• *Why Join Us?**

We're a company that values diversity and inclusion, and we welcome everyone to join our team. If you're looking for a rewarding career where you can build a fulfilling life, then we encourage you to apply.