Tech Castell Ltd. is looking for Customer Support Executive

Job Description / Responsibility

We are hiring Customer Support Executives for North American Projects.

Educational Requirements
• Bachelor of Business Administration (BBA) in Marketing
• A Level in International Business
• Diploma in Business Studies
• Skills Required: Customer Support/ Client Service, Call centre training, sales and marketing, Contact Center, Call Center, telesales, International Call Center, Cold Calling, Night Shift, Telemarketing and sales

Experience Requirements
• 1 to 2 year(s)

Additional Requirements
• Must have excellent English Communication Skills
• Candidates have to make outbound calls to the USA/Canada.
• Required Agent(s) will have to work NIGHT SHIFT (9:00 PM-6: 00 AM: 8 working hours and 1-hour break)
• Project(s): For US and Canadian Sales, Marketing, and After Sales Services Skills
• Excellent English Communication Skills Over the Phone
• Basic Computer knowledge
• English Medium Background will get priority
• Must have great English Communication Skills
• Only North American/Neutral Accents Accepted

Job Location

Dhaka (Basundhara RA)

Salary
• Tk. 15000 - 30000 (Monthly)