Job Description

Responsibilities

• The Sales Support Representative will be trained to interact with customers to answer general inquiries, explain the sales process, resolve issues, and handle customer complaints
• The ideal Customer Service Representative candidate will maintain a professional image both in our office and in our clients’ atmospheres as well as uphold a can-do attitude at all times
• The Customer Service Representative will have an opportunity to grow into a leadership position where they are training individuals in the appointment setting process, the sales structures, as well as the recruiting process
• This Sales Support Representative position is perfect for someone looking to transfer into more of a business professional setting from a sports background right out of school!
• Interacting with customers on a face-to-face basis
• Providing our clients with customer feedback
• Problem-solving customer issues
• Helping customers find the right products and services to suit their needs
• Assist on closing sales
• Representing our clients in a professional, friendly, and honest manner at all times

Requirements

• Strong ability to collaborate with a team
• 1-2 years working in a Customer Service or sales field
• A desire to learn and develop professional skills
• Clear and friendly communication skills
• Ability to use only positive language when interacting with customers
• This position will involve in-person collaboration with various departments within our organization and we are looking for candidates who can reliably commute to and from our office in Alexandria, VA