Overview:

We are looking for an experienced sales support professional to join our team. The successful candidate will have a strong background in financial markets, with a focus on forex and cryptocurrency trading.

Responsibilities:
• Resolve complex client queries, ensuring timely and accurate information is provided.
• Troubleshoot technical issues, working closely with the sales team to ensure seamless customer experience.
• Develop and implement proactive solutions to address operational and trading-related challenges.
• Maintain expertise in financial instruments, order types, and risk management strategies.
• Provide training and support to the sales team, empowering them to effectively communicate complex trading concepts to clients.