Job Description
Job Function: IT position responsible for assisting with the day-to-day maintenance and support of computer systems and networks within an organization.
Duties and Responsibilities:
• Installing and configuring software updates, patching operating systems, managing system backups, and performing routine hardware checks.
• Creating, modifying, and deleting user accounts, assigning permissions, and resetting passwords.
• Identifying and resolving common technical problems with computer systems, network connectivity, and applications.
• Monitoring system performance metrics like CPU usage, memory utilization, and network traffic to identify potential issues.
• Maintaining system documentation with details about configurations, troubleshooting steps, and user guides.
• Providing first-level technical assistance to end-users regarding computer issues.
• Implementing basic security measures like password policies and virus scans.
• Actively acquiring knowledge and skills in system administration through training programs and mentorship from senior colleagues.
• Conduct Hardware inventory, capture serial-number, model number and input captured data in hardware database
• Maintain software updates, renewals and purchases
Required Qualifications:
• Ability to work with diverse team and mentor when needed
• Hold Relevant IT certifications (e.g., CompTIA A+, Network+, Security+) can be beneficial
• Basic understanding of operating systems like Windows, Linux, or macOS
• Understanding Basic Networking fundamentals (IP addressing, DNS, firewalls)
• Knowledge of common system administration tools
• Problem-solving and analytical skills
• Ability to work independently and as part of a team
• Excellent communication skills to explain technical issues to non-technical users
Education:
• Bachelor’s Degree with 0-4 years experience and/or ongoing technical training and/or certification programs specific to the work unit’s hardware/software tools
• Possess Comp TIA A+, Security+, Network+ Certifications
Work Environment:
• Individual will perform most of his/her functions from the Network Administration Office where the network servers are located.
• Individual will be required to access all network workstations for software and configuration upgrades, troubleshooting, repair, and modifications.
• Occasionally, individual will also install, replace, or repair transmission media, requiring his/her access to internal wall and false ceiling wiring.
Security:
• Must be a U.S. Citizen, able to obtain and maintain a Top-Secret Security Clearance.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans and Labor Laws Posters.
Responsibilities
- Job Function: IT position responsible for assisting with the day-to-day maintenance and support of computer systems and networks within an organization
- Installing and configuring software updates, patching operating systems, managing system backups, and performing routine hardware checks
- Creating, modifying, and deleting user accounts, assigning permissions, and resetting passwords
- Identifying and resolving common technical problems with computer systems, network connectivity, and applications
- Monitoring system performance metrics like CPU usage, memory utilization, and network traffic to identify potential issues
- Maintaining system documentation with details about configurations, troubleshooting steps, and user guides
- Providing first-level technical assistance to end-users regarding computer issues
- Implementing basic security measures like password policies and virus scans
- Actively acquiring knowledge and skills in system administration through training programs and mentorship from senior colleagues
- Conduct Hardware inventory, capture serial-number, model number and input captured data in hardware database
- Maintain software updates, renewals and purchases
- Individual will perform most of his/her functions from the Network Administration Office where the network servers are located
- Individual will be required to access all network workstations for software and configuration upgrades, troubleshooting, repair, and modifications
- Occasionally, individual will also install, replace, or repair transmission media, requiring his/her access to internal wall and false ceiling wiring
Requirements
- Ability to work with diverse team and mentor when needed
- Hold Relevant IT certifications (e.g., CompTIA A+, Network+, Security+) can be beneficial
- Basic understanding of operating systems like Windows, Linux, or macOS
- Understanding Basic Networking fundamentals (IP addressing, DNS, firewalls)
- Knowledge of common system administration tools
- Problem-solving and analytical skills
- Ability to work independently and as part of a team
- Excellent communication skills to explain technical issues to non-technical users
- Bachelor’s Degree with 0-4 years experience and/or ongoing technical training and/or certification programs specific to the work unit’s hardware/software tools
- Possess Comp TIA A+, Security+, Network+ Certifications
- Must be a U.S. Citizen, able to obtain and maintain a Top-Secret Security Clearance