Job Description

Responsibilities

• The Release Manager will be responsible for overseeing the planning, scheduling, coordination, and management of software releases across the organization
• This role is crucial in ensuring that new features, updates, and improvements are delivered consistently and reliably to our customers
• The ideal candidate will have strong experience in managing releases in a fast-paced eCommerce environment and will work closely with development, QA, product, and operations teams to ensure smooth, on-time releases
• Release Planning & Coordination: Plan and manage the release of new features, enhancements, and bug fixes across multiple environments (e.g., development, staging, production)
• Release Calendar Management: Maintain a forward-looking release calendar, coordinating releases across different teams and stakeholders to ensure alignment and avoid conflicts
• Cross-Functional Collaboration: Work closely with product management, engineering, QA, operations, and marketing teams to define release scope and deliverables, ensuring clear communication and expectations
• Release Governance: Define and implement release governance standards, ensuring that each release meets the necessary quality and security requirements
• Risk Management: Identify potential risks and issues related to releases and implement mitigation strategies to avoid disruption or delays
• Change Management: Manage and document the change management process, ensuring any modifications or deployments follow best practices and are communicated effectively
• Monitoring and Reporting: Track and report key release metrics (KPIs) such as release frequency, deployment success rate, and post-release issues
• Ensure timely delivery and resolution of any issues that arise during or after releases
• Release Documentation: Ensure all necessary release documentation, including release notes, deployment plans, and rollback procedures, are maintained and up to date
• Post-Release Support: Monitor the performance of new releases and coordinate with relevant teams to address any post-release defects or improvements
• Automation & Continuous Improvement: Lead initiatives to automate release processes and improve release efficiency, working with development and operations teams to introduce CI/CD (Continuous Integration/Continuous Deployment) pipelines
• Candidate is accountable for professional working behavior to include building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating company core values
• An employee may perform duties outside of their normal responsibilities as needed

Requirements

• *Must have Laravel and PHP development background and be able to go in and edit the code**
• Bachelor's degree in a related field (computer Science, Information Technology, Software Engineering)
• 5-8 years of experience in release management, software development, or a related field within an eCommerce or digital product environment, preferably in health, wellness, or supplements
• Knowledge, Skills & Abilities
• Technical Knowledge: Strong software development background with focus on Laravel & PHP, infrastructure, DevOps, and agile methodologies
• Familiarity with CI/CD pipelines and release automation tools
• Project Management: Demonstrated experience in managing multiple releases and projects simultaneously with strong organizational and time-management skills
• Leadership: Proven ability to lead cross-functional teams and influence stakeholders without direct authority
• Problem Solving: Strong analytical and problem-solving skills with the ability to quickly identify issues and recommend solutions
• Communication: Excellent verbal and written communication skills
• Ability to clearly articulate technical issues to non-technical stakeholders
• Tools: Experience with release management tools and platforms (e.g., Jenkins, Jira, Git, Azure DevOps, or similar)
• Ability to work in a fast-paced, deadline-driven environment while managing multiple projects simultaneously
• Ability to use a personal computer
• Proficiency with other Microsoft Office applications
• Ability to read, write, speak and understand the English language in a business environment