Generate a CV for this Job!
Based on your profile and this job description, you can create a tailored CV to apply directly.
Software Engineer - Technical Support Analyst
Fiftytwo Digital Ltd • , BD • On-site
Posted on: 25th March, 2025
Employment Type: FULLTIME
Job Description
Troubleshooting: Diagnose and resolve issues with hardware and software
Training: Help users learn how to use software and hardware
Documentation: Record issues and solutions for future reference
User access: Manage user access and permissions
Updates: Update software and computer systems to improve performance, security, and functionality
Escalation: Escalate issues to higher-level agents or developers
Recommendations: Offer recommendations to improve the support process
Customer service: Provide excellent customer service and ensure user satisfaction
Collaboration: Collaborate with other IT teams to resolve complex issues
Training: Help users learn how to use software and hardware
Documentation: Record issues and solutions for future reference
User access: Manage user access and permissions
Updates: Update software and computer systems to improve performance, security, and functionality
Escalation: Escalate issues to higher-level agents or developers
Recommendations: Offer recommendations to improve the support process
Customer service: Provide excellent customer service and ensure user satisfaction
Collaboration: Collaborate with other IT teams to resolve complex issues
Fiftytwo Digital Ltd
Technology
Job Type
FULLTIME
Loading...
Loading...
AI Cover Letter Generator
Generate a Tailored Cover Letter!
Our AI will analyze your profile and create a personalized cover letter that highlights your relevant skills and experience.
Related Jobs
Howard County Government
2 weeks ago
Technical Services Support Specialist I - County Administration, Office of Public Information
Maryland, US
View Job