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WordPress Support Specialist (Security, Consolidation, Maintenance)

Upwork • , US • Remote

Posted on: 26th February, 2025
Employment Type: CONTRACTOR

Job Description

COMPANY OVERVIEW:

JDI Integrations is a US-based Service-Disabled Veteran Owned Small Business (SDVOSB) that specializes in supplying US government organizations with physical security solutions, expeditionary site solutions, storage optimization solutions, communication solutions, and general contracting services. The company is committed to providing customers with seamless end-to-end services that include end-user training, product warranties, and technical support services.

JOB DESCRIPTION:

This is a part-time remote role for a WordPress Support Specialist. The WordPress Support Specialist will be responsible for ensuring website security, consolidating domains and hosting accounts (migrating from Hostinger/Wix to one account), troubleshooting plugin issues, performing regular maintenance and updates, optimizing website performance, and providing ongoing technical support.

RESPONSIBILITIES:

•Secure WordPress sites against vulnerabilities, implement security best practices and perform regular updates.

• Migrate multiple websites from Hostinger and Wix into a single, optimized hosting environment.

• Troubleshoot plugin conflicts, ensure compatibility and apply updates without breaking site functionality.

• Manage DNS settings, set up SSL certificates, and ensure smooth domain transitions.

• Improve website speed, optimize databases, and implement caching/CDN solutions.

• Maintain a structured backup system and document all updates/changes for reference.

• Provide clear and timely communication regarding issues, solutions, and best practices.

QUALIFICATION:

• 3+ years of experience in WordPress site management, security, and maintenance.

• Strong knowledge of WordPress security best practices (firewalls, malware scanning, backups).

• Experience with domain/hosting migrations and DNS management.

• Proficiency in troubleshooting plugin conflicts and theme compatibility issues.

• Understanding of CDN, caching, and site speed optimization.

• Experience working with Hostinger, Wix, and other hosting providers.

• Ability to work independently and proactively with clear communication.

• Must be located in North or South America for time zone alignment.

Responsibilities

  • This is a part-time remote role for a WordPress Support Specialist
  • The WordPress Support Specialist will be responsible for ensuring website security, consolidating domains and hosting accounts (migrating from Hostinger/Wix to one account), troubleshooting plugin issues, performing regular maintenance and updates, optimizing website performance, and providing ongoing technical support
  • Secure WordPress sites against vulnerabilities, implement security best practices and perform regular updates
  • Migrate multiple websites from Hostinger and Wix into a single, optimized hosting environment
  • Troubleshoot plugin conflicts, ensure compatibility and apply updates without breaking site functionality
  • Manage DNS settings, set up SSL certificates, and ensure smooth domain transitions
  • Improve website speed, optimize databases, and implement caching/CDN solutions
  • Maintain a structured backup system and document all updates/changes for reference
  • Provide clear and timely communication regarding issues, solutions, and best practices

Requirements

  • 3+ years of experience in WordPress site management, security, and maintenance
  • Strong knowledge of WordPress security best practices (firewalls, malware scanning, backups)
  • Experience with domain/hosting migrations and DNS management
  • Proficiency in troubleshooting plugin conflicts and theme compatibility issues
  • Understanding of CDN, caching, and site speed optimization
  • Experience working with Hostinger, Wix, and other hosting providers
  • Ability to work independently and proactively with clear communication
  • Must be located in North or South America for time zone alignment
Upwork

Upwork

Technology

Job Type

CONTRACTOR

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