bKash Ltd. is looking for Engineer, Enterprise IT Support

Job Description / Responsibility
• Execute activities as required for end-to-end lifecycle management of IT Assets from acquisition to disposal
• Partner with Asset Owners to ensure Asset information is kept accurate and up to date throughout the lifecycle
• Investigate and resolve exceptions and accuracy issues of the asset repository
• Perform inventory (Hardware and software) and usage monitoring of all IT assets and record all findings, changes, physical location, and incidences of support
• Maintain and organize all types of Approval Forms required for IT Assets
• Delivering IT Equipment to IT Support for end-user delivery based on approval
• Verify the equipment received from vendors as per Scope of work (SOW) and Purchase Order
• Ensure Software Compliance reporting takes corrective actions and be aware accordingly
• Deliver on-time Audit-related requirements and manage artifacts (facts and figures) for compliance requirements
• Regular asset reporting as per defined frequency to show visibility of asset stocks, live assets, critical issues, faults, disposals, discrepancies, and audit compliance issues
• Conduct internal asset audit to identify discrepancy
• Consolidate and track faulty/obsolete assets, data media, and accessories
• Follow up with vendors for product servicing and warranty issues

Educational Requirements
• Bachelor of Science (BSc) in Computer Science & Engineering
• Bachelor of Science (BSc) in Electrical & Electronic Engineering

Experience Requirements
• 1 to 3 year(s)
• The applicants should have experience in the following business area(s): Banks,Telecommunication,Software Company,IT Enabled Service,Financial Technology (Fintech) Startup

Additional Requirements
• Proven Experience in IT Support & Asset Lifecycle
• Excellent communication and collaboration abilities for effective teamwork
• Ability to prioritize tasks and manage time efficiently in a fast-paced environment
• Strong attention to detail and commitment to delivering high-quality results