Royex Technologies is looking for Sr. Cloud Engineer

Job Description / Responsibility

Royex Technologies (https://www.royex.ae) is a Mobile app and Website Development Company based in Dubai. We are looking for a skilled Sr. Cloud Engineer to join our dynamic team. The ideal candidate will have 5 years of experience with cloud platforms, automation, and DevOps practices, ensuring scalability, security, and reliability of cloud-based applications.

Key Responsibilities:
• Server & Hosting Management: Configure, deploy, and maintain WHM/cPanel, NGINX, Apache, IIS, and AI servers (e.g., DeepSeek hosting locally).
• Web Hosting & Application Support: Manage and troubleshoot hosting environments for WordPress, Laravel, Magento, .NET Core, Umbraco, and Node.js applications.
• Windows & Linux Infrastructure: Handle Active Directory, DFS replication, and failover clustering.
• Security & SSL/TLS Management: Configure SSL/TLS certificates and ensure secure communication across all platforms.
• WebRTC & Streaming Services: Manage and optimize WebRTC-based applications and media servers.
• Client Communication & Troubleshooting: Provide real-time troubleshooting and support via calls, chat, and email.
• Incident Management & 24/7 Support: Be available for critical issues and emergency troubleshooting, including holidays.
• Performance Optimization & Monitoring: Monitor system performance, optimize resources, and ensure uptime.

Educational Requirements
• Bachelor of Science (BSc) in Computer Science & Engineering
• Skills Required: MS SQL Server , Cloud Computing, AWS Cloud, AWS Service, DevOps Cloud

Experience Requirements
• 3 to 5 year(s)
• The applicants should have experience in the following business area(s): Software Company, Business-to-Business (B2B) Software and Services Startup

Additional Requirements
• Strong experience with server management and web hosting platforms.
• Solid knowledge of Linux & Windows environments, Active Directory, and Failover Clusters.
• Hands-on expertise in Nginx, Apache, IIS, and cloud-based AI server hosting.
• Familiarity with SSL/TLS security configurations and best practices.
• Basic programming knowledge for troubleshooting issues related to hosted applications.
• Excellent English fluency with strong client communication skills.
• Ability to troubleshoot issues via phone, email, and remote support tools.

Preferred Qualifications:
• Experience in cloud platforms (AWS, Azure, or GCP).
• Knowledge of Docker, Kubernetes, Terraform, and CI/CD pipelines.
• Hands-on experience with WebRTC and media server configurations.
• Previous experience in technical support or DevOps roles.

Job Location

Anywhere in Bangladesh