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WordPress Support Agent (Part-Time, Remote)
Clutch Creative Company • , US • Remote
$25 - $40 / HOUR
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Posted on: 11th February, 2025
Employment Type: CONTRACTOR
Job Description
Are you a WordPress expert with a knack for problem-solving and a passion for helping others? Clutch Creative Co. is looking for a WordPress Support Agent to join our team on a part-time, contractor basis. If you thrive in a fast-paced environment, love troubleshooting, and take pride in delivering exceptional support, we’d love to hear from you!
What You’ll Do:
• Manage and resolve WordPress support requests from clients.
• Perform plugin and theme updates while ensuring compatibility.
• Assist with basic content updates and minor site edits when needed.
• Communicate effectively with clients, providing clear, friendly, and helpful support.
• Collaborate with the Clutch team to ensure seamless WordPress maintenance and improvements.
What We’re Looking For:
• At least 2 years of WordPress experience, with a strong understanding of CMS functionality.
• Proficiency with page builders like Elementor and WPBakery.
• Familiarity with popular themes such as Astra and Divi.
• Detail-oriented and organized, with the ability to manage multiple tasks efficiently.
• Excellent written and verbal communication skills.
• Responsive and reliable—our clients count on us for timely support.
• Ability to work independently while being a collaborative part of a remote team.
Bonus Points If You Have:
• Experience working in a support or maintenance role for a web agency.
• Basic knowledge of HTML, CSS, and JavaScript.
• Experience working with WooCommerce.
Why Work With Clutch?
At Clutch, we create beautiful, high-performing websites that drive results for our clients. We’re a tight-knit team that values collaboration, innovation, and top-tier customer service. If you're looking for a flexible contractor role with a growing creative agency, this is your chance to make an impact!
Job Type: Contract
Pay: $25.00 - $40.00 per hour
Expected hours: No more than 10 per week
Schedule:
• Choose your own hours
• Monday to Friday
Work Location: Remote
What You’ll Do:
• Manage and resolve WordPress support requests from clients.
• Perform plugin and theme updates while ensuring compatibility.
• Assist with basic content updates and minor site edits when needed.
• Communicate effectively with clients, providing clear, friendly, and helpful support.
• Collaborate with the Clutch team to ensure seamless WordPress maintenance and improvements.
What We’re Looking For:
• At least 2 years of WordPress experience, with a strong understanding of CMS functionality.
• Proficiency with page builders like Elementor and WPBakery.
• Familiarity with popular themes such as Astra and Divi.
• Detail-oriented and organized, with the ability to manage multiple tasks efficiently.
• Excellent written and verbal communication skills.
• Responsive and reliable—our clients count on us for timely support.
• Ability to work independently while being a collaborative part of a remote team.
Bonus Points If You Have:
• Experience working in a support or maintenance role for a web agency.
• Basic knowledge of HTML, CSS, and JavaScript.
• Experience working with WooCommerce.
Why Work With Clutch?
At Clutch, we create beautiful, high-performing websites that drive results for our clients. We’re a tight-knit team that values collaboration, innovation, and top-tier customer service. If you're looking for a flexible contractor role with a growing creative agency, this is your chance to make an impact!
Job Type: Contract
Pay: $25.00 - $40.00 per hour
Expected hours: No more than 10 per week
Schedule:
• Choose your own hours
• Monday to Friday
Work Location: Remote
Responsibilities
- If you thrive in a fast-paced environment, love troubleshooting, and take pride in delivering exceptional support, we’d love to hear from you!
- Manage and resolve WordPress support requests from clients
- Perform plugin and theme updates while ensuring compatibility
- Assist with basic content updates and minor site edits when needed
- Communicate effectively with clients, providing clear, friendly, and helpful support
- Collaborate with the Clutch team to ensure seamless WordPress maintenance and improvements
Requirements
- At least 2 years of WordPress experience, with a strong understanding of CMS functionality
- Proficiency with page builders like Elementor and WPBakery
- Familiarity with popular themes such as Astra and Divi
- Detail-oriented and organized, with the ability to manage multiple tasks efficiently
- Excellent written and verbal communication skills
- Responsive and reliable—our clients count on us for timely support
- Ability to work independently while being a collaborative part of a remote team
- Experience working in a support or maintenance role for a web agency
- Basic knowledge of HTML, CSS, and JavaScript
- Experience working with WooCommerce
Clutch Creative Company
Technology
Job Type
CONTRACTOR
Benefits
- Pay: $25.00 - $40.00 per hour
- Expected hours: No more than 10 per week
- Choose your own hours
- Monday to Friday
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