Taoti Creative is looking for a mid- to senior level, PROJECT MANAGER to manage website projects.

(Sorry in advance for the long read. But this is your career we’re talking about here! It’s worth the extra detail, right? The right fit is critical for both of our sakes, so please forgive us in advance for the verbosity. BTW, we promise these are read by real people. No AI here. We'd appreciate if you'd return the favor.)

Now, about the job (and a bit about you)…

Your job, fundamentally, is to be the project leader and use your wits, brains, creativity, innovation, and any resources available to you to produce great projects and happy clients. You love CMS's - especially Drupal, WordPress and Webflow - and know your way around the content admin experience. UXers, Designers and Developers are your kind of people. You’re the project’s champion who makes it happen. You possess extensive experience in website design and the ability to lead web development initiatives. One of your favorite things is working with the team to translate our clients needs into an innovative online presence.

(Quick note: the vast majority of the applications we've been getting for this role are PMs who 'lean marketing.' We love our marketers and have those roles too. But just so we're not wasting each others' time, please note that we are looking for a technical PM who is well-versed in Drupal and WordPress in particular. If you don't have extensive, hands-on experiences with those CMS, you're not going to make it through to the next round. Please don't think you're going to charm us into overlooking that super important requirement. ;-)

Granted, every project has issues. Maybe that new sales guy undersold it. Maybe the dev team spent all their time watching webinars on how to code instead of actually coding. Maybe the client is simply impossible. Whatever the challenges, it’s your job to deal with the curveballs. (Which is not to say that you have to be responsible for fixing all of them. Some things are beyond your control. But as they say: you need the serenity to accept the things you cannot change, the courage to change the things you can, and the wisdom to know the difference.) There is of course all the typical PM stuff… scopes, schedules, budgets, client communications, etc. These are underappreciated, but important parts of the job. But the PM role at Taoti is far more strategic than at most agencies. Our PMs are the project heroes—the people who dig in, call the plays, and then oversee execution. You have a lot of control of the destiny of the project. You have a lot (some would argue too much) autonomy to just figure things out as you see best using our core principles as your guiding light: Quality, Innovation, Service and Teamwork. You have access to a “QIST Fund” to do stuff that is ‘out of scope’ but helps move the needle for our clients. That is to say, while you do have dedicated designers and strategists on your team, there’s still the smaller, every day decisions that govern how the project go. Those calls are yours to make. And those are critical… like raising a kid, success doesn’t come in big milestone moments with a lot of fanfare. But constant attention, slight corrective actions, and ongoing encouragement—that’s how you succeed.

The challenges of this role…

Taoti puts out creative work that can go head to head with the biggest and best creative agencies in the world. But we’re doing so with a ~50 person team. So we need to be lean, efficient, and leverage our inner scrappiness to get the job done with fewer resources than what some of the big boys would throw at a project. So that often means wearing multiple hats and pitching in with production resources like UX, creative, IA, devs, etc. We’re not saying you have to be creating designs or banging out code. But you will have a lot of direct exposure to a lot of that stuff, and you’ll learn a lot about those trades—to the point where you can start thinking like some of them. And that’s a good thing.

Is there room for career growth?

That’s one of the best parts about this role, specifically at Taoti. In a larger shop, the project management hierarchy is usually large, layered, and not-so-flexible. Or at a smaller shop, you may have lots of flexibility, but not enough of a team to really benefit from true collaboration. Taoti is the Goldilocks of creative agencies. We have enough structure so that you understand what the team looks like and where you fit in. But we’re small and agile enough to let employees carve out new roles and niches where it makes sense to do so. Our teams and roles are constantly evolving as the team grows, so if you want to grow into a role that doesn’t exist, you can help create it! In other words, we grow the team around what we already have—not according to some org chart or spreadsheet. So career paths are not rigid and finite. We have a history of shaking things up, making rather bold HR moves, and adapting our hiring processes (as well as the roles of our existing employees) in a way that makes strategic sense for the employee and the company. And we’ve created all sorts of new roles for new hires for positions that didn’t exist before, in some cases, creating whole new realms within our team structure. The point is that we’re committed to doing whatever makes the most sense and are agile enough to get away with it. So your career trajectory has far more to do with your own aptitude and initiative than it does with an org chart or who’s above you.

Tips for getting onto the short list…
• Stand out. When you apply, make an impression.
• We're marketers here, so of course we love our marketing friends. But this role is for web specific projects, so so experience with Drupal and/or WordPress is a NECESSARY.
• Show—don’t tell—us how great you are.
• We can tell a lot by the documents someone creates. Doesn’t matter what it is, but we’d love to see some documents you’ve put together.
• Talk to us about your favorite tools.
• Give us some insight into your general PM philosophies.
• Tell us why you want to work at Taoti, specifically. And what was wrong with your last gig that makes you want to leave?
• Show us your passion and energy. We like passion and energy.

First, a quick blurb about Taoti…

Established in 1996, Taoti Creative is a boutique, full-service creative agency located on Capitol Hill in Washington, DC. We are privately owned and have no corporate overloads (nothing personal, WPP.) We do stuff like web development, social media management, branding, experiential marketing, video, AR/VR, etc. Our mission is to ‘move the needle’ for our clients. We leverage technology, creativity, and innovation to generate meaningful and measurable results for our clients—that’s what drives us. Speaking of clients, they’re about 60% non-profits, 20% commercial, and 20% federal government. Some of our customers include World Bank, USAID, DC Water, Discovery Education, American Chemical Society, Jane Goodall Foundation, and dozens of ‘National Association of _____________,’ etc. Our full time team of about 75 employees is about 65% in-house and 35% remote. We hail from over 15 countries. And for the last four years in a row, we’ve made the Inc5000 list of fastest growing companies in the United States. There’s of course plenty of additional information on our website. If you’ve not done so already, be sure to check out our culture video: https://vimeo.com/289302105.

What’s the corporate culture like?

“Fun but focused,” as one Taoti put it, is a great way to sum up our culture. We’re a fun and casual shop. The kind of place where you have autonomy over your own day for the most part. But we take the work seriously and believe deep in the mission to make meaningful and measurable impacts for our clients. All the perks and shenanigans and borderline irreverent tone are fun, but to really fit in here, you need to be about the work.

We believe in something we call our “QIST Culture.” Quality. Innovation. Service. And Teamwork. We are always striving to improve these four areas (to the extent that we have a fund of a quarter million dollars per year that anyone can spend from in the interest of going above and beyond towards any of these four values.

We also believe in total transparency and open communication across teams and across ranks. Instead of chain-of-command, we want everyone to have and share their own voice. Our CEO holds a routine ‘CafeClutch’ just so he can hear ideas and feedback directly from the team instead of through the filter of management.

Want to see what life at Taoti looks like? Check out our Instagram or ‘about us’ video. There’s even a 360 tour of the office.

Logistics

This is a full-time, W2, “in-house” role based out of our Washington, DC office. A note about what it means to be “in-house” here: the rule of thumb is that most employees in the DC area are n the office 3.5 days a week (we accrue telework like we do PTO so you can bank it and use it up as you see fit. Hence the .5 days. It's just an accrual figure. We don't actually expect you work half/half days. (Though you can. Some people do!) Certain roles (such as managers or people involved in projects that require more on-site meetings) may be more, and that may change from time to time. Ultimately, our goal is to embrace a hybrid office culture that balances the needs of the agency with the needs of employees.

What about benefits?

What about benefits?
• 5+ weeks PTO for starters (includes 11 federal holidays)
• 100% company-paid medical, dental, and vision insurance. (50% for qualifying dependents.) And we have good insurance.
• Paid family leave for men and women (including PTO plus short and long term disability options.)
• 3% retirement plan matching (plus access to a financial advisor).
• Home buyer help (including a $1200 closing credit)
• Mobile phone reimbursement
• You can opt for a company-supplied PC or Mac laptop. Or if you want to use your own, we’ll reimburse you for it.
• Charitable contribution matching
• Tax-free metro benefits
• A sincere respect for work/life balance
• Money and time off allocated for professional development (also increases with tenure)
• A diverse team hailing from over 10 countries last time we checked
• A very hip/cool/funky/quirky office space on Barracks Row, in the heart of Capitol Hill. Just 2 blocks from the metro!
• Fun perks like a regular company boat outings (boat is walking distance from the office), chill work environment, etc.
• No real dress code (within reason, as long as you can be an adult about getting dressed for work)
• Of course, the above is a quick list. See the handbook for all the gory details.

Next steps…

If you’re qualified and interested, please apply on our website (https://www.taoti.com/careers.) Please note that these job ads often get placed onto other websites with their own application systems and some sites (looking at you Indeed!) have made up random salary ranges. We aren't able to respond to applications that don’t come through our own website (Because we use software to manage our hiring process, and without it, it would be the wild west here. So please be sure you’re applying on our website.)

Pretty please, no recruiters.